Westpac Bank Branches
Westpac Banking Corporation
Queensland Wide and Northern New South Wales
  • Commercial Office
  • Retail

Gowdie Management Group has an ongoing contract with Westpac Banking Corporation to manage the refurbishment and fit-out of new and existing Westpac Branches throughout Queensland and northern New South Wales.

We manage all stages of the design process, consultant coordination, authority approvals and certification, superintendency and coordination of closeout. We diligently maintain all projects processes and associated documentation and closely monitor site activity throughout each project to meet our workplace, health and safety and quality assurance obligations.

Each project is completed to an exceptionally high standard while maintaining budget priorities and causing minimal disruption to daily branch trading.

Branch of the Future Projects

Queensland was the first state to deliver Westpac’s leading Bank Now design standard in 2012, with a major refurbishment of the Surfers Paradise branch and launch of the new Sherwood branch. This cutting-edge initiative involves significant new technology and changes to the layout of each branch to accommodate an improved method of customer service.

Branch: Surfers Paradise (completed November 2012) – Budget: $4.7 million

The Surfers Paradise branch makeover was a complex project that involved a significant upgrade and extension of a 30-year-old building, reconfiguration of the ground floor and launch of a new banking model, all while the branch continued to trade.

Our forward thinking flexible risk management approach to our project methodology meant that even with a design review announced days before commencing on site, then a major asbestos find two weeks into construction, we were still able to achieve all project objectives. The  Surfers Paradise building includes a Bank Now branch and International Business Banking office suite, and a Zarraffa’s coffee store.

Branch:  Sherwood, Brisbane (completed October 2012) – Budget:  $1.6 million

The new Sherwood branch required the conversion of a high-street strip of retail shops into a state-of-the-art banking facility. This major renovation involved gutting the building to external walls only before rebuilding it into its current form giving Westpac a strong presence in the area.

Major and Minor Refurbishments

Branch:  Castletown, Townsville (completed August 2011) – Budget:  $1.31 million

Westpac’s Castletown branch underwent an extension and major refurbishment to create a modern and inviting banking experience. Due to the size and shape of the branch fire engineering and alternative solutions were key considerations for the project. Our focused management of this project allowed the branch to continue trading throughout the six week construction phase.

Branch:  Lutwyche, Brisbane (completed May 2011) – Budget:  $877,000

The extensive refurbishment of Westpac’s Lutwyche branch was particularly challenging due to its location, existing site conditions and compressed time-frame for delivery. We managed to ensure the branch could maintain full functionality throughout the entire construction programme during its transformation into a modern banking facility.

Branch:  Yeppoon, QLD (completed April 2012) – Budget:  $311,000

Only a minor refurbishment of the service area and meeting rooms was required to freshen up the Yeppoon branch enhancing customer experience and improving staff safety and security.

Branch: Goondiwindi, QLD (Completed June 2011) – Budget: $186,115

Located in a rural town this project involved a major refurbishment of a dated branch to increase meeting room space and introduce contemporary services to customers.

The following branches involved similar scopes of works:
Branch State Budget Completed
Murwillumbah NSW $760,000 May 2012
Forest Lake QLD $600,000 November 2011
Ipswich QLD $170,000 October 2011
Hamilton Island QLD $400,000 June 2011
Emerald QLD $1 Million June 2011
Milton QLD $1 Million May 2011


Security Roll-Out Program

estpac commissioned Gowdie Management Group to carry out an extensive security role out at various  branches across Central and South East Queensland in 2008.This required comprehensive inspections of all branches to provide a scope of works and develop an implementation plan. Our stringent research, analysis and methodology, meant we were able to efficiently carry out the security rollout across the following branches:

  • Queen Street, Brisbane City
  • Albany Creek, Brisbane North
  • Biloela
  • Chinchilla
  • Clifford Gardens
  • Emerald
  • Gatton
  • Goondiwindi
  • Gympie
  • Hervey Bay
  • Kawana Waters, Sunshine Coast
  • Kenmore, Brisbane
  • Kin Kora
  • Longreach
  • Maroochydore, Sunshine Coast
  • Maryborough

  • Noosa, Sunshine Coast
  • Rockhampton
  • Roma
  • Surfers Paradise, Gold Coast
  • St George
  • Tewantin, Sunshine Coast
  • Broadbeach, Gold Coast
  • Warwick
  • Yeppoon


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